CSCC Digital Education & Instructional Services

Faculty Assistance Center (FAC)

CSCC faculty and staff can contact the Faculty Assistance Center (FAC) with any questions or requests for assistance with Blackboard, Collaborate, Kaltura Capture, My Media, and other academic technologies used at the College.

Make an appointment to get one-on-one support or a personalized review of your Blackboard courses, including course design principles, new features, Grade Center organization, teaching online, and more.


Columbus Campus
339 Cleveland Ave.
Room 118



Hours of Operation

Monday - Thursday  >  8 a.m. - 5 p.m.
Friday  >  8 a.m. - 4 p.m.

FAC/DEIS Knowledge Base

DEIS Help Scout