CSCC Digital Education & Instructional Services


Zoom is a live online conferencing platform. It gives instructors the ability to meet virtually in real time with students — using the Zoom Client app — and share content from their computer screens, while also communicating with students via synchronous audio, video (camera), and text chat tools. Zoom is the best digital proxy for a face-to-face classroom experience.

Training Videos

(Duration TBD)

Discover the fundamentals of using Zoom — a real-time, two-way, audio/video online conferencing service — including how to set up a virtual meeting, how to connect to your meeting, how to allow students to access the meeting, and how to manage basic tools inside Zoom.

(Duration TBD)

Learn more sophisticated features of Zoom, including how to share meeting recordings with your students, how to use live annotation features, and how to conduct interactive polling.

Managing Student Groups
(Duration TBD)

Review strategies and options for managing student group work in Zoom, both in your own class meetings with Breakout Rooms and through the facilitation of custom meetings for your students on their own, including the use of Blackboard’s Groups feature.

Quick Help Lookup by Topic

If you are not finding the information you need on this page, please search for Zoom help using the DEIS Knowledge Base, or please contact the Faculty Assistance Center (FAC) at

Help Topic Video PDF Webpage
CSCC faculty: How to download, install, and sign in to the Zoom app View
CSCC students: How to download, install, and sign in to the Zoom app View
Zoom Quick Reference Guide for CSCC Faculty View
Zoom Overview Tutorial for Teachers (6:58) View
How to Use Zoom, Step by Step for Beginners (12:52) View
Help Topic Video PDF Webpage
How to schedule Zoom meetings for your Blackboard class View
How to schedule non-class-specific Zoom meetings View
How to create Zoom recordings and share them via My Media in Blackboard View
How to create and publish Zoom cloud recordings in Blackboard View
Help Topic Video PDF Webpage
How to link to a Zoom meeting from your Blackboard class View
Help Topic Video PDF Webpage
Basics of Sharing Your Screen View
Chat View
Using Annotation Tools on a Shared Screen or Whiteboard View
Accessing and Sharing Class Whiteboard View
Polling View
Nonverbal Feedback During Meetings View
Help Topic Video PDF Webpage
How to Use Breakout Rooms in Zoom for Teaching and Learning (6:16) View
How to Use Zoom Breakout Rooms - Tutorial for Beginners (13:02) View
Help Topic Video PDF Webpage
I Can't See: How Do I Test My Video? View
I Can't Hear: Testing Your Computer or Device Audio View
Issues With Echo, Background Noise, or Feedback View